Antonio Horta-Osorio is currently CEO of 5th placed Santander in the UK. This is a smart business, built in the midst of the credit crunch buying up broken banks and assets at value prices. All very smart. Allied with Santander's commitment to 0% customer service they are able to offer good headline rates and win further market share.
Lloyds' current management team are known as the Citi Mafia and are a collection of heavyweight US managers working for Eric Daniels. Apart from the disastrous HBOS deal which was politically dumped on them, they have done very well for Lloyds - but no one was able to step up and impress the Board enough to grab Eric's chair.
Lloyds, similar to many UK Premier League Football clubs, have eschewed the choice of an English manager, with Helen Weir overlooked despite her solid track record. Sadly, these days have a UK passport is a hindrance to getting on in many places (Barclays went American, HSBC has stuck British though as the Man Utd of Banking).
4 comments:
Didn't Spain have some regulations limiting their bank's exposure or something so when it all went tits up Santander just went fishing? Shame about the rest of the Spanish economy but can't regulate everything.
I genuinely wish the lad well. I used to work in Halifax (the town, not the bank) and its reliance on Lloyds is significant. They've outlined plans to shut the data centre next year (which is damn good employee relations in my little book of etiquette - plenty of planning time for the peeps) and if any more international movement were to occur, well, it'd be a shame.
But yup, all the very best.
It may have something to do with the way our execs think and move, CUS.
Is '0% customer sevice' a typo?
'Sevice' is.
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